Security

Your data stays yours. Your equipment stays under your control.

Peak Amp reads operational data to help your team prioritize maintenance. It never controls equipment.

Infrastructure

Hosted on Amazon Web Services in the United States
Encrypted in transit with TLS 1.2+ and at rest with AES-256
Each customer's data kept logically separate
AI models run on Amazon Bedrock within our AWS environment. AWS does not use this data to train its own models

Access

Connections to your systems are read-only. Peak Amp cannot change setpoints, schedules or work orders
Individual user accounts with role-based permissions
Staff access customer data only to deliver and support the service

Your data

You own your data
We use it to deliver the service you contracted for
De-identified, aggregated operational data improves Peak Amp’s models, so every building helps detect problems earlier
Never shared with or identifiable to other customers, and never sold
Customers can opt out of model training
Returned or deleted within 30 days of request when you leave. De-identified, aggregated data and trained models are retained

Enterprise review

Ready for your security and procurement teams.

We support security reviews, vendor onboarding and procurement from the first conversation.

AWS reviewPassed the AWS Foundational Technical Review
SOC 2Audit underway, with completion targeted for December 2026
DocumentationArchitecture overview, data-flow diagram and completed security questionnaire on request
ProcurementDirect agreement or AWS Marketplace
Vendor onboardingW-9, company documentation and certificates of insurance through your process
SupportNamed business and technical contacts for every active customer

Request our architecture overview, data-flow diagram and security questionnaire.