Common questions about Peak Amp.

No. Peak Amp reads data from them and adds risk, priority and next steps. Your BAS still runs the building and your CMMS still manages work orders.

No. Peak Amp reads your data and tells your team what needs attention. Your building systems stay in charge of control.

No. Peak Amp starts with the data you already have. If a gap shows up during the pilot, we'll tell you exactly which added data would help and why.

Most facility teams start with gaps. We begin with the asset lists, work orders and invoices you already have, then add sources over time. We can also pull data from PDF reports and invoices, so information locked in documents isn’t lost.

Yes. Peak Amp spots equipment that is starting to behave differently, so your team can act before it fails.

We confirm each connection in the first week, using the method your system supports: an API, a scheduled export or approved access.

Peak Amp is vendor-neutral. We have connected to Automated Logic WebCTRL, Siemens Building X and FMX, along with utility data, vendor invoices and PDF reports. For other systems, we look at what you run during discovery and confirm the connection method before the pilot starts: an API, a scheduled export or approved access.

Yes. Most customers start with a pilot on a small group of buildings or sites, then expand.

Yes. When sites share the same equipment, Peak Amp compares them to each other and flags the one that's behaving differently.

Annual subscriptions, priced per building or per location for multi-site operators, with discounts for multi-year agreements. Every engagement starts with a scoped pilot.

Often within the first few days of connecting your data, especially when historical data is available. Findings sharpen over the following weeks as Peak Amp learns how each piece of equipment normally runs.

None is required to start, but the more history you have, the better. Past trend logs, work orders and invoices let Peak Amp establish what normal looks like for each unit sooner and with more confidence.

Subscriptions are annual, with discounts for multi-year agreements. Pilots are a fixed fee. When a pilot ends, your subscription starts automatically and the pilot fee is credited toward your first year, unless you tell us at least 10 days before the pilot ends that you do not want to continue.

New findings appear in your Peak Amp dashboard as they are identified. Every Monday morning, your team also receives an email summarizing what to address that week, ranked by priority.

Yes. Our team spot-checks findings and the data behind them to make sure they are accurate. Every finding also includes the evidence behind it, so your team can see why it was flagged.

Peak Amp works with equipment, maintenance, energy and invoice data. We do not handle patient, student or tenant records. The only personal information we hold is the names and work contact details of the people who receive findings and are assigned work, so we can send updates and track who is handling each item.

Yes. Peak Amp uses statistical baselines and anomaly detection to spot equipment that is drifting from normal, and large language models running on Amazon Bedrock within our AWS environment to summarize findings and draft recommendations. AWS does not use this data to train its own models. We use de-identified, aggregated operational data to improve Peak Amp’s models, so patterns learned in one building help detect problems earlier in others. Your data is never shared with or identifiable to other customers, and customers can opt out of model training.

Every customer has named business and technical contacts, published support hours and committed response times. See the support commitment on our Implementation page.

Yes. Technology and project financing is available through Fox Ridge Capital, subject to credit approval. See the financing option on our Pricing page.

Yes. Eligible customers can buy through AWS Marketplace.