Privacy Policy

Who we are

This website is operated by Peak Amp Instruments, Co., based in Oswego, Illinois. Peak Amp Intelligence is a brand of Peak Amp Instruments, Co. In this policy, “we,” “us” and “our” refer to Peak Amp Instruments, Co.

What this policy covers

This policy covers information collected through peakampintelligence.com and related Peak Amp websites. Data that customers provide to the Peak Amp platform, such as building, equipment and maintenance data, is governed by the agreement with that customer, not by this policy.

Information we collect

Information you give us. When you request a pilot or contact us, we collect what you enter in the form: your name, work email, organization, number of buildings or sites, the systems you use and any message you include. If you book a call with us, we receive the details you enter when booking. If you email us, we receive your email address and the contents of your message.

Information collected automatically. We use Google Analytics to understand how visitors use the site. Google Analytics uses cookies and similar technologies to collect information such as the pages you visit, how long you stay, the referring website, your browser and device type, and your approximate location based on your IP address.

How we use information

We use the information we collect to respond to your inquiry, scope and deliver pilots, follow up about our products and services, and understand and improve how the website is used. We do not sell your personal information, and we do not share it with third parties for their own marketing.

Service providers

We rely on service providers to run the website and our business. Form submissions are processed by our website host, Netlify, delivered to our email inbox and stored in our customer relationship management system. Website usage data is processed by Google Analytics. Call bookings are handled by Calendly. These providers handle information on our behalf and under their own security and privacy commitments.

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of assets.

Cookies and your choices

You can block or delete cookies in your browser settings. To stop Google Analytics from collecting data about your visits, you can install the Google Analytics opt-out browser add-on. You can unsubscribe from our emails at any time by replying to let us know.

Retention and security

We keep inquiry and contact information for as long as needed to respond to you and maintain our business relationship, and delete it when it is no longer needed. We use reasonable administrative and technical measures to protect the information we hold, though no method of transmission or storage is completely secure.

Your rights

You can ask us to tell you what personal information we hold about you, correct it or delete it by emailing hello@peakampintelligence.com. Depending on where you live, you may have additional rights under local law, and we will honor requests as those laws require.

Children

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes and contact

We may update this policy from time to time and will post the updated version on this page with a new effective date. Questions about this policy can be sent to hello@peakampintelligence.com.